(Source: fuckyeahretailrobin)

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: “REFUSING TO USE THE SELF-SCAN”Bottom Text: “DOES NOT MAKE YOU MORALLY SUPERIOR”]With no love whatsoever because you are a smugfaced asshole,
Your Friendly Neighborhood Self-scan Attendant (who offered to scan the whole order of four items through for you and was refused because you wanted to deal with a “real” person. hopefully you enjoyed that five-minute wait for the counter cashier to finish with the slowest old lady in the universe.)

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “REFUSING TO USE THE SELF-SCAN”

Bottom Text: “DOES NOT MAKE YOU MORALLY SUPERIOR”]

With no love whatsoever because you are a smugfaced asshole,

Your Friendly Neighborhood Self-scan Attendant (who offered to scan the whole order of four items through for you and was refused because you wanted to deal with a “real” person. hopefully you enjoyed that five-minute wait for the counter cashier to finish with the slowest old lady in the universe.)

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: “THIS ISN’T WHAT I WANTED. YOU SHOULD TRAIN THESE PEOPLE BETTER.”Bottom Text: “OH SORRY, MIND-READING TRAINING DOESN’T START UNTIL NEXT WEEK.”]
A customer didn’t tell me exactly what she wanted, and she said the above. I was sort of confused because “these people?” Lady, I’m the only one who helped you. There’s no “these people”, it’s me. You were talking about me. So at least address me. So yeah.
It’s not a training issue (I’ve been at my job for exactly one year now, happy anniversary to me!), it’s a mind-reading issue.
Customer, you were just a week too early. Shame, hm?

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “THIS ISN’T WHAT I WANTED. YOU SHOULD TRAIN THESE PEOPLE BETTER.”

Bottom Text: “OH SORRY, MIND-READING TRAINING DOESN’T START UNTIL NEXT WEEK.”]

A customer didn’t tell me exactly what she wanted, and she said the above. I was sort of confused because “these people?” Lady, I’m the only one who helped you. There’s no “these people”, it’s me. You were talking about me. So at least address me. So yeah.

It’s not a training issue (I’ve been at my job for exactly one year now, happy anniversary to me!), it’s a mind-reading issue.

Customer, you were just a week too early. Shame, hm?

fuckyeahretailrobin:

So, back when i worked at BuyBuyBaby almost a year ago…there was one saturday…where i got a call from the MOD saying…i was an hour late to work. being that back then, i was unmedicated for my anxiety…i FREAKED THE FUCK OUT because “being late for work/no show” is something that even now, causes me terrible aniety (but now, i am medicated…so i handle it better :D )
but questioned it becase i ALWAYS hung my schedule on the bulletin board at home AND folded it  and hung it on the tab that is on my car visor
i even looked at it as i left AND as i was driving! i had to work LATER than what the manager called me in for!
so, i get there…and the manager “aint even mad”. i even SHOWED her my schedule…welp…she said that the STORE MANAGER had changed the schedule…like…1 or 2 days prior and told NO ONE…and i was the 3rd person that day to get screwed over. Someone else had come in an hour early, and another person still hadn’t shown up.
if i remember correctly, it wasn’t a “take a pen, cross it out” deal…it was a “re-print an entire new schedule and lets never see the old one ever again”…so of course the MOD didn’t see any changes…
i get that it’s OUR responsibility to check the schedule but dude, come on…if you change the schedule last minute…like..REALLY LAST MINUTE…then common courtesy dictactes that you should at least tell us…specially if…the day you change the schedule…is also MY DAY OFF. not everyone is special enough like SM to come in on their day off!
this particular store manager (before he transfered)…was known for doing stupid idiotic management things like that. He managed ok when on shift…but made really stupid decisions.

fuckyeahretailrobin:

So, back when i worked at BuyBuyBaby almost a year ago…there was one saturday…where i got a call from the MOD saying…i was an hour late to work. being that back then, i was unmedicated for my anxiety…i FREAKED THE FUCK OUT because “being late for work/no show” is something that even now, causes me terrible aniety (but now, i am medicated…so i handle it better :D )

but questioned it becase i ALWAYS hung my schedule on the bulletin board at home AND folded it  and hung it on the tab that is on my car visor

i even looked at it as i left AND as i was driving! i had to work LATER than what the manager called me in for!

so, i get there…and the manager “aint even mad”. i even SHOWED her my schedule…welp…she said that the STORE MANAGER had changed the schedule…like…1 or 2 days prior and told NO ONE…and i was the 3rd person that day to get screwed over. Someone else had come in an hour early, and another person still hadn’t shown up.

if i remember correctly, it wasn’t a “take a pen, cross it out” deal…it was a “re-print an entire new schedule and lets never see the old one ever again”…so of course the MOD didn’t see any changes…

i get that it’s OUR responsibility to check the schedule but dude, come on…if you change the schedule last minute…like..REALLY LAST MINUTE…then common courtesy dictactes that you should at least tell us…specially if…the day you change the schedule…is also MY DAY OFF. not everyone is special enough like SM to come in on their day off!

this particular store manager (before he transfered)…was known for doing stupid idiotic management things like that. He managed ok when on shift…but made really stupid decisions.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right. Top Text: “ASK FOR ID” Bottom Text: “GET CALLED SPECCY B*TCH.”]
I work in a cinema and some kid and his girlfriend came in without ID for a 15. They got really arsy with me and as they walked off he called me a speccy bitch. Gotta say, if you’re trying to convince me how mature you are, using high school insults is not really gonna help.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “ASK FOR ID”

Bottom Text: “GET CALLED SPECCY B*TCH.”]

I work in a cinema and some kid and his girlfriend came in without ID for a 15. They got really arsy with me and as they walked off he called me a speccy bitch. Gotta say, if you’re trying to convince me how mature you are, using high school insults is not really gonna help.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right. Top Text: “I DON’T LIKE YOUR STORE’S POLICIES” Bottom Text: “SO I’M GOING TO SHOUT AT YOU”]
Ma’am, I’m just a lowly cashier. Even if I wanted to do what you’re asking, I couldn’t - and to be honest, with how rude you are I really have no motivation to do you any favours.
You must never have worked a day in your life or you’d understand that people have supervisors for a reason.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “I DON’T LIKE YOUR STORE’S POLICIES”

Bottom Text: “SO I’M GOING TO SHOUT AT YOU”]

Ma’am, I’m just a lowly cashier. Even if I wanted to do what you’re asking, I couldn’t - and to be honest, with how rude you are I really have no motivation to do you any favours.

You must never have worked a day in your life or you’d understand that people have supervisors for a reason.

There are two types of people in the UK at the moment…

retailranting:

The ones who are up in arms about the fact that Tesco, Aldi and Iceland burgers have been found with 29% horse meat in them.

And the ones who are complaining that there are neigh burgers left on the shelf in Tesco, and the ones that they ate last night have given them the trots… 

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: “’I’d like that case of soda, and that, and that one, and those two over there’.”
Bottom Text: “’Hurry up, c’mon.’ *Snaps his fingers at you*”]
Dollar Store robin here! So last night I was working the soda and juice aisle after close, stocking and making it look pretty. I was about to begin on an enormous stock of soda cans. These two men just walk in because the manager hadn’t locked the door yet, and come directly to my aisle. They start speaking in Tagalog, directed at me, from the other side of the aisle. I don’t speak Tagalog.
Upon coming closer, the men looked frustrated that their message didn’t reach me. Before I could inform them that the store is in fact CLOSED, they just started spurting out gibberish and pointing at the different 24-packs of soda can crates like mad men. They look at me, and I’m about to open my mouth again but then they started talking slower, “I want that crate, and those two right there. A blue one, a purple one, some diet cola, and those three of fruit punch over there.” and snapped his fingers at me, then proceeded to motion his hands with ‘Wrap it up!’ or ‘Hurry up!’. My manager told me it was fine, so I assisted them. The whole time I was loading up a cart (because they didn’t bring their own!) they stood there with their arms crossed.
Just because we’re on the clock does not give people a right to treat us as servants. Treat us with respect and we’ll be more inclined to assist you.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “’I’d like that case of soda, and that, and that one, and those two over there’.


Bottom Text: “’Hurry up, c’mon.’ *Snaps his fingers at you*”]

Dollar Store robin here! So last night I was working the soda and juice aisle after close, stocking and making it look pretty. I was about to begin on an enormous stock of soda cans. These two men just walk in because the manager hadn’t locked the door yet, and come directly to my aisle. They start speaking in Tagalog, directed at me, from the other side of the aisle. I don’t speak Tagalog.

Upon coming closer, the men looked frustrated that their message didn’t reach me. Before I could inform them that the store is in fact CLOSED, they just started spurting out gibberish and pointing at the different 24-packs of soda can crates like mad men. They look at me, and I’m about to open my mouth again but then they started talking slower, “I want that crate, and those two right there. A blue one, a purple one, some diet cola, and those three of fruit punch over there.” and snapped his fingers at me, then proceeded to motion his hands with ‘Wrap it up!’ or ‘Hurry up!’. My manager told me it was fine, so I assisted them. The whole time I was loading up a cart (because they didn’t bring their own!) they stood there with their arms crossed.

Just because we’re on the clock does not give people a right to treat us as servants. Treat us with respect and we’ll be more inclined to assist you.

fuckyeahretailrobin:

Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right. Top Text: “Brace yourselves,” Bottom Text: “Christmas returns are coming.”

I think this goes without saying. Good luck over the next few days fellow robins!

fuckyeahretailrobin:

Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “Brace yourselves,”

Bottom Text: “Christmas returns are coming.”

I think this goes without saying. Good luck over the next few days fellow robins!

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: No, we don’t open until 10 AM.”Bottom Text: “Yes, you’ll have to wait 20 minutes.”]
We quite often will unlock a few minutes early if there are people waiting at the door and we have the registers counted and closed, but that wasn’t the case this time.  A man phoned, asked our hours, and then was audibly upset because we hadn’t opened early due to the holiday season and wouldn’t be open for another 20 minutes.  Then he asked if I knew the hours at the next closest branch of our chain, which is in a mall a 30 minute drive away from our store.  I don’t know their hours — if they even have holiday ones — because I don’t work there.  But frankly, even if he lives less than 20 minutes away from our store it’d take him most of that time to get to the other store, too, so it really didn’t matter if they were already open or not because he really wouldn’t be getting served any faster.  I guess some people lose their mathematics skills due to holiday stress.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: No, we don’t open until 10 AM.”

Bottom Text: “Yes, you’ll have to wait 20 minutes.”]

We quite often will unlock a few minutes early if there are people waiting at the door and we have the registers counted and closed, but that wasn’t the case this time.  A man phoned, asked our hours, and then was audibly upset because we hadn’t opened early due to the holiday season and wouldn’t be open for another 20 minutes.  Then he asked if I knew the hours at the next closest branch of our chain, which is in a mall a 30 minute drive away from our store.  I don’t know their hours — if they even have holiday ones — because I don’t work there.  But frankly, even if he lives less than 20 minutes away from our store it’d take him most of that time to get to the other store, too, so it really didn’t matter if they were already open or not because he really wouldn’t be getting served any faster.  I guess some people lose their mathematics skills due to holiday stress.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: “CUSTOMER ARGUES WITH YOU”Bottom Text: “ABOUT YOUR NATIONALITY”]
(Mods: if you find any things in this that can potentially be deemed offensive, please help out!)
I’m working at my old store in my hometown between college semesters. Here, we have a lot of Spanish-speaking customers who speak limited English. I’m not 100% fluent, nor a native speaker, but I speak enough Spanish to be able to help them out and even carry on a conversation. In fact, I’m minoring in Spanish, and I thoroughly enjoy speaking it! People often tell me that I speak very well. This often leads to the customer asking where I’m from.
I’m American-born and raised. I don’t have any Latino/Hispanic roots anywhere in my family tree. The only language I know completely fluently is English.
I was working a bagging shift and helping a woman out to her car, and she asked me where I’m from. I told her I’m from here (Florida). She then asked me again, and I gave her the same response. She then asked, “NO! Where were you born?” I told her the same. I was born and raised in Florida. She got really frustrated, and asked me again. Then she asked me if I’m from Puerto Rico. And then she asked me in English. That was pretty fun.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “CUSTOMER ARGUES WITH YOU”

Bottom Text: “ABOUT YOUR NATIONALITY”]

(Mods: if you find any things in this that can potentially be deemed offensive, please help out!)

I’m working at my old store in my hometown between college semesters. Here, we have a lot of Spanish-speaking customers who speak limited English. I’m not 100% fluent, nor a native speaker, but I speak enough Spanish to be able to help them out and even carry on a conversation. In fact, I’m minoring in Spanish, and I thoroughly enjoy speaking it! People often tell me that I speak very well. This often leads to the customer asking where I’m from.

I’m American-born and raised. I don’t have any Latino/Hispanic roots anywhere in my family tree. The only language I know completely fluently is English.

I was working a bagging shift and helping a woman out to her car, and she asked me where I’m from. I told her I’m from here (Florida). She then asked me again, and I gave her the same response. She then asked, “NO! Where were you born?” I told her the same. I was born and raised in Florida. She got really frustrated, and asked me again. Then she asked me if I’m from Puerto Rico. And then she asked me in English. 

That was pretty fun.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right. Top Text: “ONE SONG.” Bottom Text: “FIVE DIFFERENT ARTISTS.”]
The kids clothing store where I work is part of a larger, international-ish chain. Older stores have a music system where they are sent new CDs/playlists every month, and newer stores (AKA me) have a music system which is directly linked to a third party who organises the playlists for each month.
Now, normally our system is cooler, because it means our playlists are updated faster and more often (they add in new songs every week or so, delete old ones, etc.), and we aren’t stuck listening to the same 13-track CD all day.

HOWEVER. The holiday season is often the opposite. Last year, they forgot to update the external playlist with holiday-themed songs, so the newer stores got to listen to regular music all Decemeber - no one from HO picked up on it, and no one in the stores was insane enough to actually tell them and risk being blasted with holiday music. This year, they actually did update the playlist, and unlike the usual playlist we have going all year, this one REPEATS ITSELF.
Normally our playlist in the newer stores is 24 hour - we never hear the same song twice. Now, for some unknown reason, they’ve decided to repeat the playlist every three hours or so - and 80% of it is Christmas music. With no variety. It is basically the same three songs (Rockin’ Around the Christmas Tree, Walkin’ In A Winter Wonderland, and Silent Night) sung by different artists. There are literally seven different renditions of each song in this freaking playlist.
It is taking all of my self control not to accidentally break our sound system and request a CD player until it can be fixed.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “ONE SONG.”

Bottom Text: “FIVE DIFFERENT ARTISTS.”]

The kids clothing store where I work is part of a larger, international-ish chain. Older stores have a music system where they are sent new CDs/playlists every month, and newer stores (AKA me) have a music system which is directly linked to a third party who organises the playlists for each month.

Now, normally our system is cooler, because it means our playlists are updated faster and more often (they add in new songs every week or so, delete old ones, etc.), and we aren’t stuck listening to the same 13-track CD all day.

HOWEVER. The holiday season is often the opposite. Last year, they forgot to update the external playlist with holiday-themed songs, so the newer stores got to listen to regular music all Decemeber - no one from HO picked up on it, and no one in the stores was insane enough to actually tell them and risk being blasted with holiday music. This year, they actually did update the playlist, and unlike the usual playlist we have going all year, this one REPEATS ITSELF.

Normally our playlist in the newer stores is 24 hour - we never hear the same song twice. Now, for some unknown reason, they’ve decided to repeat the playlist every three hours or so - and 80% of it is Christmas music. With no variety. It is basically the same three songs (Rockin’ Around the Christmas Tree, Walkin’ In A Winter Wonderland, and Silent Night) sung by different artists. There are literally seven different renditions of each song in this freaking playlist.

It is taking all of my self control not to accidentally break our sound system and request a CD player until it can be fixed.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: “I’M SORRY, WE DON’T HAVE ANY OF THOSE IN STOCK.”Bottom Text: “WELL THEN ORDER SOME. I NEED IT BY CHRISTMAS.”]
….It’s a week ‘till Christmas. Most of our suppliers aren’t even accepting new orders until after Christmas. This coming from a regular, who should know a bit about how absolutely mad things get around this time of year, but apparently only thought we could magically speed up production and shipping just because she shops here every few weeks.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “I’M SORRY, WE DON’T HAVE ANY OF THOSE IN STOCK.”

Bottom Text: “WELL THEN ORDER SOME. I NEED IT BY CHRISTMAS.”]

….It’s a week ‘till Christmas. Most of our suppliers aren’t even accepting new orders until after Christmas. This coming from a regular, who should know a bit about how absolutely mad things get around this time of year, but apparently only thought we could magically speed up production and shipping just because she shops here every few weeks.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right. Top Text: “I THINK I MIGHT HAVE SEEN ANOTHER SHIRT BY THIS BRAND THAT WAS ON CLEARANCE” Bottom Text: “GIVE ME THIS ONE FOR THAT PRICE”]
How do people reach adulthood without learning how clearance works? No, the shirt was not missed for clearance marking. It’s one of the new ones the old ones were clearanced to make room for. To clear some room, if you will.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “I THINK I MIGHT HAVE SEEN ANOTHER SHIRT BY THIS BRAND THAT WAS ON CLEARANCE”

Bottom Text: “GIVE ME THIS ONE FOR THAT PRICE”]

How do people reach adulthood without learning how clearance works? No, the shirt was not missed for clearance marking. It’s one of the new ones the old ones were clearanced to make room for. To clear some room, if you will.

(Source: fuckyeahretailrobin)